Important Visa Information

Payment Methods & Details

Non Immigrant Visa

Pay by Cash
1. Create a user account on this website.
2. Add applicant information to complete the registration.
3. Continue with the flow of the website until you arrive at the Payment page.
4. Select Pay by Cash.
5. Download, print, and follow the Cash payment instruction sheet.

Cash Payment Notes

1. Once you make a cash payment, it can take up to 3 business days for it to register in this system, at which time you can schedule a Consular Section appointment.
2. You may use the cash payment slip for only one transaction.
Pay by Credit Card

Immigrant Visa

For specific information about how to apply for a visa (required documents, visa fee, scheduling an appointment, and delivery services), please visit: https://ais.usvisa-info.com/en-co/iv/information/iv

Appointments & Locations

U.S. Embassy Colombia

Carrera 45 No. 24B-27,
Bogotá, Colombia

Fee payment issues:
asa_contactus+co+mrv+es@visaops.net
Technical and account issues:
asa_contactus+co+info+es@visaops.net

For further information and support about the registration, scheduling and delivery process, please contact in Colombia: (571) 5088165 – (571) 5088185. In the United States: (1)7032494652

Non Immigrant Visas

Please visit our visa information and appointment system website for details on applying for a U.S. nonimmigrant visa, including a directory of nonimmigrant visa categories.

Immigrant Visas

The immigrant visa process requires multiple steps to complete the application. The details of the process are available at travel.state.gov. The steps below begin with the assumption that you have filed a petition with the USCIS.

Disclaimer: This website and associated call center services does not provide status or information concerning the processing at the USCIS, NVC, KCC, or the U.S. Consular Section.

Step 1 – Filed Petition (Pending USCIS Approval)

Check the status of a filed immigrant petition at the USCIS website.

Step 2 – Approved Petition (NVC Processing)

If you received notification that your Immigrant petition is approved by USCIS and was forwarded to the National Visa Center (NVC) or KCC for further processing, please visit NVC to learn about the next steps for processing at the NVC.

The NVC, KCC, or U.S. Consular Section will provide notification and instructions of further actions and interview date(s).

Step 3 – Preparation for the Interview

To learn about interview preparation, click here.

Step 4 – Attend the Consular Section Appointment

Attend the appointment indicated in the letter received by NVC, KCC, or the Consular Section. Please remember to bring all required documents to your appointment.

Step 5 – After the Appointment

After attending the U.S. Consular Section appointment, you may track the status of your visa application at https://ceac.state.gov/CEAC.

The Consular Section at U.S. Embassy Bogota, considering international norms of immunity, will not respond to derechos de petición and tutelas. If you have any consular-related inquiries, we recommend that you send them to us via our contact form, rather than in a petition and/or tutela format to which we cannot respond. We note that the granting of visas is a matter of State sovereignty.

Please contact us through our contact form.

Security Information

Due to security procedures and space limitations, U.S. consular sections do not permit interested parties such as friends, relatives, attorneys, or business contacts to attend the visa interview with the applicant. Only the applicant (and a guardian, if the applicant is unable to care for him- or herself) may attend a visa interview.

All U.S. Embassy visitors and their personal belongings must pass through security screening before entering the building. For reasons of safety and security, the following items are strictly forbidden inside the embassy. We ask all our visitors to leave these items at home. None of these devices can be stored at the Embassy. We do not recommend any services outside the embassy for storing your items.

Electronic devices including: computers, cameras, or CD/MP3 players, flash drives (USB). Entry of cell phones is normally, but not always, allowed and they must be turned off while within the Embassy;
Food or drinks;
Flammable materials or tobacco, such as lighters, matches, cigarettes, or cigars;
Sharp objects, such as: scissors, knives, or nail files; and
Weapons or explosives of any kind.

This list is not all-inclusive, and security officials reserve the right to deny entry of items determined to be unsafe or a threat to security.

Reasonable Accomodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

- If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
- If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
- If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
- If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
- If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.

Emergency Assistance

U.S. Citizens with Emergencies

Please call: +57 (601) 275-2000

Outside of Office Hours, contact: +57 (601) 275-2000

Outside of Colombia: +57 (601) 275-2000

Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance

U.S. Embassy in Colombia