U.S. Embassy Bogotá’s Consular Section processes nonimmigrant visas for temporary travel for tourism, business, study and exchange programs, employment, and other purposes.
Please visit our visa information and appointment system website for details on applying for a U.S. nonimmigrant visa, including a directory of nonimmigrant visa categories.
Interview Waiver Applications: If you already have a full-validity B1/B2, C1/D, or D visa that is valid or that expired less than 24 months ago, you may be eligible to renew your visa without an interview. Applicants under 14 or over 79 years of age may also be eligible for an interview waiver. Your eligibility for an interview waiver will be determined during the application process. To start that process, click here: https://ceac.state.gov/CEAC/.
Nonimmigrant Visa Fees Have Been Extended: The U.S. Department of State will extend the validity of nonimmigrant visa payments (known as MRV fees) until September 30, 2022, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations to schedule and/or attend a visa appointment based on the previously paid fee.
Important Information for Visa Applicants Regarding Novel Coronavirus: As of March 17, U.S. Embassy Bogotá canceled routine immigrant and nonimmigrant visa appointments to safeguard the health and safety of visa applicants and Embassy staff. We will resume routine services as soon as possible but are unable to provide a specific date at this time. If you need to travel immediately, please follow the guidance provided at https://ais.usvisa-info.com/en-co/niv/information/faqs#need_earlier_appt to request an emergency appointment. If you are approved for an emergency appointment but are experiencing flu-like symptoms or believe you may have been exposed to the novel coronavirus, we strongly encourage you to postpone your appointment by at least 14 days.
Student and Exchange Visitor Visas: Starting August 14, 2020, U.S. Embassy Bogotá began conducting a limited number of visa interviews for students and their qualifying family members in the F and M visa categories. F and M applicants must have an approved Form I-20. Under limited circumstances, we may conduct interviews for exchange visitors in the J visa category with an approved Form DS-2019 for cases deemed emergencies or mission-critical. Please read the U.S. Department of State notice on the court order regarding Presidential Proclamation 10052 (https://travel.state.gov/content/travel/en/News/visas-news/extension-of-presidential-proclamations-10014-and-10052.html). For any questions, please review our information page at https://co.usembassy.gov/visas/nonimmigrant-visas/fmj-visa-information-during-covid-19/ or contact us at https://co.usembassy.gov/visas/nonimmigrant-visas/non-immigrant-visa-contact-form/.
Information for Travelers in the United States Concerned about Their Nonimmigrant Status: Note that the expiration date on a U.S. visa does not determine how long one can remain in the United States. U.S. Customs and Border Protection (CBP) determines the authorized period of admission at the time of a traveler’s entry. Travelers may check their required departure date on the CBP website.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
If you have a specific question about a pending nonimmigrant or immigrant visa case, you may contact the Visa Section directly. Please note that under U.S. law, visa records are confidential and we will not respond to inquiries from third parties. The Visa Section will only respond to visa inquiries from the applicant or from the applicant’s legal representative.
Please note that due to the volume of inquiries, the Visa Section’s Correspondence Unit will respond in a timely manner to all written inquiries. To serve you better, we encourage you to contact us by email. Once you e-mail us, please read our initial response carefully. While we read every e-mail we receive, individualized responses are sent only to those inquiries that are not addressed elsewhere. In most cases, our initial e-mail will be the only response you will receive.
You may write in English or Spanish. Please indicate the subject of your inquiry on the subject line (e.g., student visa, visitor visa, medical emergency, request for expedited appointment, etc.), and provide the full name, date of birth, and case number of the subject of your inquiry. Please note that we do not accept unsolicited documents regarding a visa refusal. Please use the following email addresses when contacting us:
- For Nonimmigrant Visas Issues: https://ais.usvisa-info.com/en-co/niv/information/niv
- For Immigrant Visas Issues: https://ais.usvisa-info.com/en-co/iv/information/contact_us
- For Fraud Prevention Issues: FPMBogota@state.gov
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.