Processing Time and Delivery

Through the U.S. Embassy in Bogota:

Delivery for documents requested through the American Citizen Services section of the U.S. Embassy in Bogota (such as passports, passport cards, and Consular Reports of Birth Abroad (CRBA)) is handled through DHL.  At the time of your interview appointment or submission of your application package you will be asked to visit the DHL counter located in our waiting room to finalize your delivery arrangements and make the required payment to DHL. For detailed information about the delivery charge, please click here.  Note:  Your application cannot be finalized until you submit a copy of your DHL receipt to the officer at the time of your appointment or application submission.

Standard processing and delivery time, once all requirements are met and your application is approved, is 10 – 15 business days.  You will receive email notification from our office once your document has been passed to DHL for delivery.  From receipt of the email from our office, delivery will take anywhere from 3-5 business days depending on your location in Colombia.

Please note that DHL requires a postal code for your address in Colombia to ship your citizenship document.  You can significantly reduce your waiting time if you come prepared with the postal (zip) code for your address in Colombia.  You can find your postal code in Colombia here.

Through the U.S. Consular Agency in Barranquilla:

Beginning March 1, 2016 – DHL delivery service is mandatory for all individuals applying at the Consular Agency in Barranquilla.Standard processing time for services/documents requested through the U.S. Consular Agency in Barranquilla (such as passports, passport cards, and Consular Reports of Birth Abroad (CRBA)) is 15 business days. At the time of your interview appointment or submission of your application package you will be asked to visit the DHL counter to finalize your delivery arrangements and make the required payment to DHL.  For detailed information about the delivery charge, please click here. You will receive email notification from our office once your document has been received at the Embassy in Bogota and out for delivery through DHL.  From receipt of the email from our office, delivery will take anywhere from 3-5 business days depending on your location in Colombia.