In the event of an emergency involving a U.S. citizen in Colombia, you can reach the U.S. Embassy during normal business hours and after hours, seven days a week.
To contact the U.S. Embassy in Bogota in the event of an emergency :
General contact information:
During office hours (8:00 am to 5:00 pm, Monday – Friday): (1) 275-2000
Outside of office hours: (1) 275-4021
Carrera 45 No. 24B-27
Bogotá, D.C. Colombia
U.S. Citizens calling from a Colombian mobile, please dial (031) 275-2000 or (031) 275-4021.
U.S. Citizens calling from a U.S. phone number please dial (+57) (1) 275-2000 or (+57) (1) 275-4021.
U.S. Citizens calling from a Colombian landline within Bogota, please dial (1) 275-2000 or (1) 275-4021.
U.S. Citizens calling from a Colombian landline outside of Bogota, please dial (071) 275-2000 or (071) 275-4021.
You may also contact our section via e-mail at ACSBogota@state.gov.
If the inquiry is about a visa related issue, your e-mail will not be answered.
Note: Staff does not have access to email overnight or on weekends.