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Message for U.S. Citizens: The U.S. Embassy is coming to Cali!
April 20, 2023

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Message for U.S. Citizens: The U.S. Embassy is coming to Cali!

To further assist U.S. citizens in Colombia, American Citizens Services will be visiting Cali May 3 –  4, 2023.  We will only accept passport renewal services with the DS-11 form.  Please do not schedule an appointment for renewals with DS-82 forms as a mail-in process has been available since April 18, 2022.  (As a reminder, we do not respond any questions related to immigrant and/or non-immigrant visas.)


Event:  Passport Acceptance Days in Cali

Date:  May 3 – 4, 2023

Location:  Cali, Valle del Cauca (Exact address to be sent upon approved appointment request.)

Hours:  You MUST schedule an appointment. Please book an appointment for each passport service required (one per person) at the following link: https://www.signupgenius.com/go/5080F45AAAC29A7F94-passport1


IMPORTANT:  Only a CASHIER’S CHECK (cheque de gerencia) in Colombian pesos will be accepted as payment.  The exact fees to pay according to the service requested will be published near the date of the event.  If the requirements are not met, the application will not be accepted.

Courier Service:  In order to deliver the new passport, it is mandatory to purchase a DHL delivery service.  For more information regarding DHL services, please send an email to luisa.manrique@dhl.com.

PREPARE FOR YOUR APPOINTMENT:  Please review carefully the information related to the specific requirements and forms on our website https://co.usembassy.gov/passports/.  You will need to bring filled and printed DS-11 forms with barcodes and the supporting documents listed on the website.  To fill out your passport form online, please follow this link https://pptform.state.gov/.  If you have any questions related to our Cali visit, you may contact the American Citizen Services Unit at the U.S. Embassy in Bogota, Colombia via e-mail at ACSbogota@state.gov.

Don’t forget to sign up for the Smart Traveler Enrollment Program!  A free and fast service provided by the U.S. Government that lets U.S. citizens abroad provide useful contact information to the U.S. Embassy in case of an emergency.  Enrolled U.S citizens who provide a valid e-mail address also receive regular travel updates, messages, and alerts.  To sign up or edit your information please visit the following website: https://step.state.gov/step/.